decklin
Regular Member
Well, after 13 weeks and constant phone calls I finally got an answer to whether sams club will enforce their corporate policy with their Auburn location.
Here is a link to the thread I originally started.
http://forum.opencarry.org/forums/showthread.php?123860-Canceled-My-Sam-s-Club-Membership
Over the past 3 months numerous tickets were opened and closed with no resolution. A month ago I found out the complaint kept going back to Danny, the club manager. Even though the complaint was about him it was left up to him to make a decision. He would receive the complaint and just close it out.
I would then call for a status only to find the ticket had been closed. So I would resubmit my complaint and it would then be resubmitted to Danny.
This went on for two months before I found out. I was not happy. A new corporate ticket was generated and submitted to the local AP Market Manager who then gave it to the Market Manager. He never contacted me to let me know what the decision was.
Today I finally got it.
The market manager chose to side with the store manager, Danny. The reasoning was that the mall has a no weapons policy and Sam's Club leases the property from them.
They emailed me a PDF with a photocopied paper listing the outlet malls no firearms policies. Once I figure out how I'll post a copy of the PDF here.
There wasn't any contact info for the market manager so I will call the club to try to get the contact info.
So for all you guys that claimed I acted prematurely in canceling my membership, what say you now?
How many of you are going to contact the club and express your displeasure? How many will cancel your membership?
Edited to add:
I've got the info on the market manager. I called and left a voicemail. I urge all of you who shop at sams club to contact this individual.
Jeff
916-781-2945
jeff.winterboer@samsclub.com
Here is a link to the thread I originally started.
http://forum.opencarry.org/forums/showthread.php?123860-Canceled-My-Sam-s-Club-Membership
Over the past 3 months numerous tickets were opened and closed with no resolution. A month ago I found out the complaint kept going back to Danny, the club manager. Even though the complaint was about him it was left up to him to make a decision. He would receive the complaint and just close it out.
I would then call for a status only to find the ticket had been closed. So I would resubmit my complaint and it would then be resubmitted to Danny.
This went on for two months before I found out. I was not happy. A new corporate ticket was generated and submitted to the local AP Market Manager who then gave it to the Market Manager. He never contacted me to let me know what the decision was.
Today I finally got it.
The market manager chose to side with the store manager, Danny. The reasoning was that the mall has a no weapons policy and Sam's Club leases the property from them.
They emailed me a PDF with a photocopied paper listing the outlet malls no firearms policies. Once I figure out how I'll post a copy of the PDF here.
There wasn't any contact info for the market manager so I will call the club to try to get the contact info.
So for all you guys that claimed I acted prematurely in canceling my membership, what say you now?
How many of you are going to contact the club and express your displeasure? How many will cancel your membership?
Edited to add:
I've got the info on the market manager. I called and left a voicemail. I urge all of you who shop at sams club to contact this individual.
Jeff
916-781-2945
jeff.winterboer@samsclub.com
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